Returns & Exchanges
At UAG Logo, we stand by the quality of our premium electronics and accessories with a hassle-free 30-day return policy. If you are not completely satisfied with your purchase, we offer easy returns and exchanges to ensure your tech stays protected and your experience remains seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the electronic components and accessories back into their original packaging, ensuring all manuals and cables are included to qualify for a full refund.
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.
Receive Refund or Exchange
Once our technicians inspect the returned hardware, we will process your refund to the original payment method or ship out your replacement device within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing